Service Policies

Kiwa II is a fully licenced function boat holding up to 65 guests. The charters are for a duration of four hours. Catering and charter quotes are available, and our staff will assist in planning your function.

Delivery times and methods for goods and services

The charter is booked for a period of 4 hours. The departure time is discussed with the office staff at the time of booking.

Return/Cancellation Policies

All sailings and itineraries are subject to change at the discretion of Kiwa II Cruising for reasons of weather conditions, sea states and/or for operational requirements. Kiwa II Cruising will not be liable for any consequential losses or additional costs incurred as a result of cancellation. Unless your scheduled date is cancelled by us, your booking date is final. Once we have confirmed your booking no change of the date can be made.

All payments are to be made in New Zealand. All prices are in NZ$ and include GST (15%).

To secure your preferred charter date, we require a non-refundable deposit of $500 to confirm the booking. This needs to be paid within 5 days of making the booking Once you have made your booking and paid a non-refundable deposit of $500 per charter, the cost of your charter will not normally be subject to any change. Prices are accurate at the date of publication. The balance of the charter fee is due 2 weeks prior to the charter date, as is the cost of catering agreed upon at the time of the booking. Bookings will be made after consultation from our office staff at info@kiwa2cruising.co.nz The Master of the vessel reserves the right to refuse any person access on any sailing for any reason including any person who is unruly in behaviour, unfit to travel, is likely to cause distress or discomfort to other passengers or has previously engaged in any unlawful activities affecting Kiwa II Cruising. The Master may also require any person to leave the vessel. Kiwa II Cruising accepts no responsibility for a passenger’s personal belongings which is under their care and control.

Additional Charge

Kiwa II does not allow BYO food or alcohol. Catering packages are agreed on at the time of making the booking. The bar is a fully stocked cash bar, all costs associated with the bar must be paid prior to the end of the charter.

Privacy Policy

We collect personal information from you, including information about your:
  • name
  • contact information
  • location
  • billing or purchase information
We collect your personal information in order to:
  • Provide charter services
Providing some information is optional. If you choose not to enter contact, we'll unable to provide charter services.

We keep your information safe by storing it in encrypted files and only allowing certain staff to access it.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at accounts@kiwa2cruising.co.nz.

We keep the personal information we hold safe by storing it in encrypted files and only allowing certain staff to access it.

We keep all payment information only until the services are provided, at which point we securely destroy it by securely disposing of all encrypted information.